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Service Authorization (Srv Auth) Checklists

Want to avoid hold-ups caused by missing information in Srv Auth requests? Check out the Required Srv Auth Information Checklists. These handy reference lists will help you determine at a glance all the information required for each service type.


Reminder : Service Authorization Expiration Dates


You may have members whose service authorizations will be expiring next month. If the member continues to need the services, you will need to submit a request foe services to the Department of medical Assistance Services designated service authorization contractor prior to the end of the current authorization. THERE ARE NO AUTOMATIC RENEWALS.

For services that are authorized by KEPRO, the service authorization request may be submitted through direct data entry (DDE), fax, phone or and US mail. the preferred method is by DDE for a quicker response through KEPRO's provider portal, Atrezzo Connect. to access Atrezzo Connect on KEPRO's website, go to



Posted: 12/3/2014

KEPRO is URAC accredited in Health Utilization Management, Disease Management and Case Management. We are also licensed to perform medical reviews in 29 states.

Atrezzo Connect is available for submission of all requests for Virginia Medicaid authorization. LOG IN or REGISTER here...

Login to Atrezzo Connect