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Atrezzo Connect Provider Portal

Register for the Atrezzo Connect Provider Portal TODAY!!!!


For steps on how to register please click on the training tab to access the “Atrezzo Connect-Registration” PowerPoint Presentation.

When you are ready to begin the registration process , please click on the Atrezzo Icon on the left hand side of this screen.


Already Registered? IF you have more than 1 NPI number please ensure ALL NPI numbers are registered to your existing  account.

Posted: 7/30/2015

Service Authorization Changes

****Attention Providers****

There are service authorization process changes that may impact your services to KEPRO. Please review the following new Medicaid Memos to Providers available through the Virginia Medicaid Web Portal using the link below:

  • Memo dated 6/3/15 titled "Interim Instructions for waiver Provider in Use of API ( Atypical Provider Identification) vs NPI ( National Provider identification) and changes to KEPRO's service Authorization Process and Impact on Provider services- Effective July 1, 2015


  • Memo dated 6/15/15 titled, " Notification that KEPRO is Converting to Electronic Process for Submitting Service Authorization request- Effective September 1, 2015

Posted: 6/29/2015

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Service Authorization (Srv Auth) Checklists

Want to avoid hold-ups caused by missing information in Srv Auth requests? Check out the Required Srv Auth Information Checklists. These handy reference lists will help you determine at a glance all the information required for each service type.


ICD 10 Conversion

ICD 10 will be effective 10/1/2015.

  • For any NEW case with a start of care or admission date 10/1/2015 or later, ICD-10 diagnosis code must be used.
  • For any cases with a start of care or admission date of 9/30/2015 or earlier  ICD -9 diagnosis codes muse be used.

Refer to ICD-10 Frequently Asked Questions for additional  information  and   review KEPRO's current release notes located under the Training section of this website

Posted: 9/4/2015

KEPRO is URAC accredited in Health Utilization Management, Disease Management and Case Management. We are also licensed to perform medical reviews in 29 states.

Atrezzo Connect is available for submission of all requests for Virginia Medicaid authorization. LOG IN or REGISTER here...

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